Fabio Braz

Executive with more than 20 years of experience in services, telecommunications and financial businesses , focused in management, projects and high performance teams .
Entrepreneurial vision to capture business opportunities and develop strategic partnerships focused, to increasing customer satisfaction and organizational results.
Ability to create teamwork among internal teams or with external partners with common and clear objectives, achieved in 100% of cases.
Bring 18 years of experience in direct management of complex IT environments in multi-platform, implemented models and methods for IT measurement and management based on best practices and frameworks (ITIL, COBIT,COPC, PMI, etc.).
Development and implementation of more than 20 system solutions focused on sales, operation and performance management for customers in the Banking, Financial,IT, Services, Health Care, Telecommunications and Call Center companies.